Colourspell care
Typically it takes 3-5 business days to receive your order. We’re doing our best to deliver it promptly for you. Holidays and other special events can slow down both processing and delivery times.
Please track your order at our Tracking page https://17track.net/en
Yes, we do ship internationally. The shipping fee may vary depending on your location.
At this time, you can't exchange online-bought items in shop.
Please read our Returns & refunds policy for eligibility, return requests, and refund timing.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. See our Returns & refunds policy.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Email info@colourspellcosmetics.com.
